A Comedy of Airs
My father and I got to BWI(Baltimore Washington International Airport) at around 4:45 am Thursday morning for NW Flight 460 to DTW(Detroit Wayne International Airport) that was to depart at 6:01 am. The first thing that we noticed was a long check in line for Northwest check-in, and not a person was using the self check-in kiosks. As a matter of fact those self check-in kiosks displayed a Network Failure message, and that network failure was not only for the kiosks. After waiting in line for 45 minutes we got to the counter only to have boarding passes handed written out for us, this enabled us to finally get past security and we preceded to our gate(C 11). There we waited until nearly 7:30, the plane was delayed because the crew had arrived very late the previous night and needed their federally mandated rest, before we got to board. The plane finally left the tarmac sometime after 9 and arrived at DTW at 9:40 am. After we debarked the plane we found the gate that the next flight to GRB(Austen Straubel International Airport), since we knew we had missed our original connection(it turns out that that flight had been canceled anyway), which was at B 15. We got to the gate and asked the gate agent if we had been rebooked onto the next GRB flight which was to depart at 12:25 pm. She could not find our names on the flight, as a matter of fact she could not find our names on the BWI-DTW flight either. After some work she tracked us down and found that we had been placed by Northwest onto a Delta flight from BWI to Atlanta to GRB and no one had told us since the computers for Northwest had been down at BWI. So we had to go to Delta and have them take us off of those flights and get us back on a Northwest flight from DTW to GRB. The Delta Gate agent did her best on got us onto a flight but we needed to go get boarding passes from Northwest and therefore we walked back to a Northwest gate again. This agent had massive problems because the Delta agent had brute force booked us onto the GRB flight and had to wipe our whole travel reservations and rebook us again onto the GRB flight. The only problem is that all the GRB flights are overbooked today and therefore we could not get on the 12:25. No not 12:25, we are flying out of DTW at 7:04 now; we were supposed to arrive back in Green Bay at 9:23 am today, not the 7:14 pm we are going to.
That was my day.
This was written in the A Concourse of DTW.

